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WEBSITE AND APP TERMS OF SERVICE

Welcome to the website operated by Sygnal LLC (“Sygnal,” “we,” “us” or “our”). This page sets forth the terms by which you may use our website and related services (the “Site”). By accessing or using the Site, or by clicking a button or checking a box marked “I Agree” (or something similar), you confirm that you have read, understood, and agree to be bound by these Website Terms of Service (this “Agreement”), and acknowledge that you have read and understood our Privacy Policy, whether or not you are a registered User of our Site. Sygnal reserves the right to amend these terms and will provide notice of these changes as described below. This Agreement applies to all visitors, users, and others who access the Site (collectively, the “Users”).

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION BEFORE USING THE SITE OR OTHERWISE INTERACTING WITH SYGNAL. THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER AS WELL AS A CHOICE OF LAW AND VENUE PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND BEING SUBJECT TO MIAMI LAW AND EXCLUSIVE COLLIER COUNTY MIAMI VENUE.

1. Our Site

The Site provides information about the marketing, finance, operational insights, recommendations, and analytics that Sygnal offers to commerce companies, along with related functionalities. If you are a current or prospective customer of Sygnal, you may also be required to execute a separate sales contract or similar agreement that contains customer-specific terms and conditions (“Customer Terms and Conditions”), including additional terms that apply to your purchase and use of our products and services other than the Site. To the extent any of the Customer Terms and Conditions differ or conflict with the terms of this Agreement, the terms in the Customer Terms and Conditions will prevail.

1.1 Eligibility

This is a contract between you and Sygnal. You must read and agree to these terms before using our Site. If you do not agree, you may not use the Site. You may use the Site only if you can form a binding contract with Sygnal, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules, and regulations. Any use or access to the Site by anyone under 13 is strictly prohibited and in violation of this Agreement. The Site is not available to any Users previously removed from the Site by Sygnal.

1.2 Limited License

Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Site as permitted by the features of the Site. Sygnal reserves all rights not expressly granted herein in the Site and the Sygnal Content (as defined below). Sygnal may terminate this license at any time for any reason or no reason.

1.3 Site Rules

You agree not to engage in any of the following prohibited activities:

  • Copying, distributing, or disclosing Sygnal Content, such as pricing, product, or service information, and/or any other part of the Site in any medium, including without limitation by: (a) copying Sygnal Content from the Site and disseminating it outside of the Site, (b) taking “screenshots” from the Site and disseminating those screenshots outside of the Site, or (c) engaging in any automated or non-automated “scraping” on the Site;
  • Using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Site in a manner that sends more request messages to the Sygnal servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that Sygnal grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);
  • Transmitting spam, chain letters, or other unsolicited email;
  • Attempting to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from the servers running the Site;
  • Taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
  • Uploading invalid data, viruses, worms, or other software agents through the Site;
  • Otherwise interfering with the proper working of the Site;
  • Collecting or harvesting any personally identifiable information, including Users’ account names, from the Site;
  • Renting, leasing, lending, selling, licensing, sublicensing, assigning, distributing, publishing, transferring, or otherwise making available the Site for your own commercial purposes;
  • Reverse engineering, disassembling, decompiling, decoding, adapting, or otherwise attempting to derive or gain access to any software component of the Site, in whole or in part;
  • Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
  • Removing any proprietary notices from the Site or the Sygnal Content;
  • Accessing any content on the Site through any technology or means other than those provided or authorized by the Site;
  • Bypassing the measures we may use to prevent or restrict access to the Site, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Site or the content therein; or
  • Using the Site or the Sygnal Content in any manner or for any purpose that infringes, misappropriates, or otherwise violates any Intellectual Property Rights or other right of any person, or that violates any applicable law.

For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property or proprietary rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.

1.4 Monitoring

Notwithstanding anything to the contrary in this Agreement, Sygnal reserves the right to monitor and record how Users use the Site, including without limitation search terms they enter on the Site, for Sygnal’s own purposes, including (a) to evaluate Users’ compliance with this Agreement and (b) to support and improve the Site and develop new products and services.

1.5 Changes to the Site

We may, without prior notice, change the Site; stop providing the Site or features of the Site, to you or to Users generally; or create usage limits for the Site. We may permanently or temporarily terminate or suspend your access to the Site without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

1.6 Site Location

The Site is controlled and operated from facilities in the United States. Sygnal makes no representations that the Site is appropriate or available for use in other locations. Those who access or use the Site from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You may not use the Site if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Site are solely directed to individuals, companies, or other entities located in the United States.

1.7 Support; Service Levels

Sygnal will provide support and uptime for the Site in accordance with Sygnal’s then-current standard Support and Availability Policy set forth here.

1.8 Support; Service Levels

Subject to the following terms, conditions, limitations, and disclaimers, Sygnal may, through the Site, provide access to certain algorithms and tools that are trained on data sets and can generate text, images, video, sound, or other outputs in response to user-generated prompts (together, “Generative AI”). By using any Generative AI on the Site, and notwithstanding anything to the contrary, you agree and acknowledge that:

  • Generative AI carries certain risks, including factually untrue outputs, biased outputs, data security vulnerabilities, IP infringement, privacy risks, and additional license terms;
  • Generative AI is provided by third parties (“Providers”), and Sygnal is not responsible for the acts or omissions of any Providers;
  • There may be ongoing and unresolved legal disputes regarding Generative AI, including the right of Providers to ingest the data used to train the Generative AI;
  • Sygnal provides access to Generative AI without any warranty of any kind and hereby disclaims all warranties, express or implied, regarding the Generative AI and your use thereof, including, without limitation, all warranties of merchantability, fitness for a particular purpose, and non-infringement;
  • You agree not to use the Generative AI in any manner that infringes or violates the intellectual property rights or any other rights of anyone else;
  • Your use of Generative AI is at your own risk, and by using the Generative AI, you agree to indemnify, hold harmless and hereby release, acquit and forever discharge Sygnal from and against any and all claims, occurrences, actions, causes of action (whether at law or in equity), debts, damages, demands, offsets, payments, royalties, costs, attorney fees, obligations of every kind and nature, rights, liabilities, charges, expenses, contracts, promises, or agreements, direct or indirect, any claims for contribution or indemnity, and any claims for incidental or consequential loss or damage whether for loss of profit, loss of business, depletion of goodwill or otherwise, or other claims for incidental or consequential compensation, howsoever caused, regardless of the legal theory upon which they are based, whether known or unknown, claimed or suspected, fixed or contingent, now existing or arising at any time in the future, liquidated or unliquidated arising out of or relating to your use of Generative AI (collectively, “Claims”). The foregoing release: (a) is made on behalf of your respective successors, assigns, agents, employees, representatives, and affiliates; (b) shall be construed to release Sygnal’s affiliates and subsidiaries, predecessor and successor corporations or entities, and any and all of its past, present, and future investors, shareholders, officers, directors, employees, agents, representatives, attorneys, customers, partners, resellers, distributors and any and all other persons, firms, corporations, or entities acting by, through, under, or in concert with each of them; and (c) includes, but is not limited to, any and all Claims or demands either Party has or may have against the other Party in contract, tort, breach of statutory duty, or any other statutory or common law cause of action.

2. Proprietary Rights

2.1 User Content

Some areas of the Site may allow Users to submit, post, display, provide, or otherwise make available (together, “Share”) content on the Site such as profile information, cost data, spend data, shipping information, search query inputs, comments, questions, and other similar content and information. Any such content and information that a User Shares on the Site is referred to in this Agreement as “User Content.”

Sygnal creates derivatives of the User Content you Share with us for our own business purposes, including without limitation by aggregating data from multiple Users, creating graphic representations and other derivative works from User Content, maintaining, supporting and improving our Site, training machine learning algorithms, and developing new product and service offerings. While such uses of User Content are key features of our business model, we also take measures to protect our Users’ privacy. Sygnal uses commercially reasonable efforts to ensure that any derivatives of User Content we use for our own business purposes cannot reasonably be used to identify the User that Shared such User Content with us.

By Sharing any User Content on or through the Site:

  • You represent and warrant that you have obtained and are solely responsible for obtaining any and all Intellectual Property Rights necessary to Share such User Content with Sygnal.
  • You have obtained and are solely responsible for obtaining all consents as may be required by law to Share any User Content relating to third parties.
  • Sygnal may exercise the rights to your User Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.
  • Your Sharing of the User Content with Sygnal complies with applicable laws.
  • You represent and warrant that to the best of your knowledge, all User Content that you Share with us is truthful, accurate, and complete.

You hereby expressly grant Sygnal a royalty-free, sublicensable, transferable, perpetual, irrevocable, nonexclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Site and Sygnal’s (and its successors’ and affiliates’) business as described in this Agreement.

Sygnal takes no responsibility and assumes no liability for any User Content that you or any third party Shares on or through the Site. You shall be solely responsible for your User Content and the consequences of Sharing it on the Site, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that Sygnal shall not be liable for any damages you allege to incur as a result of or relating to any User Content.

2.2 Sygnal Content

Except as explicitly provided herein, the Site and all materials therein or transferred thereby, including, without limitation, derivative works that we generate from User Content, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (the “Sygnal Content”), and all Intellectual Property Rights related thereto, are the exclusive property of Sygnal and its licensors (including other Users who post User Content to the Site). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Sygnal Content. Use of the Sygnal Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

2.3 Ideas

You may choose to or we may invite you to Share comments or ideas about the Site, including without limitation about how to improve the Site or our products (“Ideas”). By Sharing any Ideas, you agree that your disclosure is gratuitous, unsolicited, and without restriction and will not place Sygnal under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Sygnal does not waive any rights to use similar or related ideas previously known to Sygnal, or developed by its employees, or obtained from sources other than you.

3. Sygnal Products and Services

3.1 Customer Terms and Conditions

If you elect to purchase or access our paid products and services, you may be required to agree to separate Customer Terms and Conditions that pertain to the specific product and services being purchased. Such separate Customer Terms and Conditions (if any) will have customer-specific provisions and will override any conflicting terms in this Agreement. Default subscription terms are on a month-to-month basis, subject to any overriding terms agreed upon in a separate writing.

3.1.1 Compliance with Data Sharing and Consent Requirements

You agree to use and share Platform Data only in compliance with these Terms, applicable laws and regulations, and all other applicable terms and policies. Specifically:

  • You must ensure that all data sharing involving your applicable clients or third parties complies with these Terms, applicable data protection regulations, and relevant policies.

  • In jurisdictions that require informed consent for storing and accessing cookies or other information on an end user’s device (such as but not limited to the European Union), you are responsible for obtaining all necessary end-user consents in a verifiable manner before using Sygnal.IO tools to store or access cookies or similar information on the end user's device.

Sygnal.IO recommends implementing consent management mechanisms consistent with applicable legal standards, such as consent banners or other interfaces that ensure compliance with local regulations.

Disclaimer: Sygnal.IO does not provide legal advice or guidance on compliance with applicable laws or policies. It is your responsibility to seek professional legal advice and determine the best approach for your organization.

3.2 Payment of Fees

Sygnal’s standard fees are set forth at www.sygnal.io/pricing (the “Pricing URL”), and are generally due in US Dollars on a monthly or annual (as applicable) basis and are based on Customer gross revenue or other sales metrics. Such fees and rates are subject to change from time to time and will be posted to the Pricing URL. Your growth may also trigger different rates as set forth at the Pricing URL. Sygnal and you may agree to separate pricing and payment terms, which will be set out in a separate Customer Terms and Conditions or other writing between Sygnal and you, which separate terms shall override these default terms. All fees and other amounts payable by you are exclusive of taxes and similar assessments. Customer is responsible for all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local governmental or regulatory authority on any amounts payable by you hereunder. Fees are charged for a full month or year (as applicable) period and will continue to be due until you provide Sygnal with 30 days advance notice of termination or non-renewal. Sygnal may immediately terminate your access at any time, and no subscription fees will be due for the period after such termination.

3.3 Refunds

Sygnal Plans (as further described at the Pricing URL) come with a 60-day money-back guarantee: If you don’t receive value from the Sygnal service within the first 60 days of using the service, just message us to request a refund. The guarantee set forth in this Section must be requested, in writing, prior to the end of the period set forth above. You may only use the guarantee once. If you attempt to message us and do not receive a reply, please follow up with us in writing.

4. No Professional Advice

If the Site provides professional information (for example, financial, tax, or legal), such information is for informational purposes only and should not be construed as professional advice. No action should be taken based upon any information contained in the Site or otherwise provided by Sygnal. You should seek independent professional advice from a person who is licensed and/or qualified in the applicable area.

5. Privacy

We take measures to protect your privacy. For more information about our privacy practices, please refer to our Privacy Policy.

6. Security

Sygnal takes measures regarding maintaining the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

7. Copyright Infringement

Owners of copyrighted works who believe that their rights under copyright law have been infringed may take advantage of certain provisions of the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. § 512 (commonly referred to as the “DMCA”). If you believe that any User Content violates your copyright, please send a notice of copyright infringement to our designated agent (as set forth below) with the following information:

  • A description of the copyrighted work that you claim has been infringed, which should include the type of work (such as a book or a sound recording) and any relevant further details (such as the title and date of publication, as applicable);
  • A description of where the material that you claim is infringing is located on our Site (including a URL and screenshot);
  • Your address, telephone number, and email address so that we may get in contact with you;
  • A statement by you that you have a good faith belief that the disputed use of the copyrighted work is not authorized by the copyright owner (or by a third party who is legally entitled to do so on behalf of the copyright owner) and is not otherwise permitted by law;
  • A statement by you, made under penalty of perjury, that the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
  • An electronic or physical signature (which may be a scanned copy) of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest.

If you believe that material you posted on the Site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us by submitting written notification to our designated copyright agent identified above. It is the policy of Sygnal to terminate the user accounts of repeat infringers.

8. Third-Party Links and Informatio.

The Site may contain links to third-party materials that are not owned or controlled by Sygnal. Sygnal does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Site or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that this Agreement and Sygnal’s Privacy Notice do not apply to your use of such sites. You expressly relieve Sygnal from any and all liability arising from your use of any third-party website, service, or content. Additionally, your dealings with or participation in promotions of advertisers found on the Site, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers.

Designated Agent

Legal Department Sygnal LLC

Email address: [email protected]

Address: 266 N 5th Street, Columbus, OH 43215

You agree that Sygnal shall not be responsible for any loss or damage of any sort relating to your dealings with such third parties or advertisers.

9. SMS Communications and Data Usage

9.1 Collection and Use of Telephone Numbers

We may collect your telephone number when you provide it to us, such as when you complete an online form, register for our services, make a purchase, schedule an appointment, or otherwise engage with our offerings. Your telephone number may also be collected or verified through our integration with LeadConnector and other third-party platforms integrated within the GoHighLevel ecosystem (“Integrated Platforms”). We will only send you SMS text messages if you have expressly opted in or otherwise provided the requisite consent, in compliance with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and any relevant state, federal, or international statutes.

9.2 Types of SMS Communications

We may send both transactional and marketing-related SMS messages. Transactional messages include appointment reminders, order confirmations, security notifications, and updates related to your inquiries or requested services. Marketing-related messages may include promotions, offers, newsletters, surveys, or information about products and services that we believe may interest you, consistent with your consents and preferences.

9.3 Consent and Opt-In Requirements

By providing your telephone number and, where required by law, affirmatively opting in (e.g., checking a box, completing a form field, or replying with a keyword), you consent to receive SMS messages from us or on our behalf. These communications may be sent using automated dialing technology, Integrated Platforms, and other third-party providers. Your consent is voluntary and not a condition of purchasing any goods or services, except where directly related to service delivery (e.g., transactional notifications).

9.4 Opt-Out and Revocation of Consent

You may withdraw your consent to receive SMS messages at any time. To opt out of marketing or promotional SMS messages, simply reply “STOP” to any SMS message you receive from us. For help or further assistance, reply “HELP” or contact us using the information provided in the “Contact Us” section of this Privacy Policy. Upon your request, we will make reasonable efforts to promptly remove you from our SMS marketing lists, in compliance with applicable laws. Please note that even if you opt out of marketing SMS, we may still send you transactional or service-related messages as permitted by law.

9.5 Data Sharing and Third-Party Integrations

Your telephone number, along with associated data (such as name, email, purchase history, appointment information, and interaction data), may be stored, processed, or transmitted through the Integrated Platforms, including LeadConnector and GoHighLevel, as well as through SMS gateway providers, analytics tools, customer relationship management (CRM) systems, payment processors, and other service providers identified in our broader Privacy Policy. These third-party service providers may be located in jurisdictions that do not provide the same level of data protection as your home country, but we require all such vendors to adhere to appropriate confidentiality and data protection obligations, as set forth in Section [X] of this Privacy Policy (e.g., Standard Contractual Clauses or other lawful transfer mechanisms).

9.6 Data Security and Retention

We take reasonable administrative, technical, and physical measures to protect your telephone number and SMS data from unauthorized access, loss, alteration, or disclosure. This may include encryption in transit, access controls, and periodic security assessments of our Integrated Platforms and service providers. We will retain your SMS-related data only as long as necessary to fulfill the purposes outlined in this section or as required by law. When no longer needed, we will securely delete or anonymize the data.

9.7 Compliance with Laws and Regulations

Our SMS program is designed to comply with applicable laws and regulations governing text message communications and consumer privacy, including but not limited to the TCPA, applicable U.S. Federal Communications Commission (FCC) rules, state telemarketing laws, Canada’s Anti-Spam Legislation (CASL), and other international equivalents. Where applicable, we adhere to the guidelines and policies required by major telecommunications carriers, Integrated Platforms, and other stakeholders in the SMS ecosystem. We regularly review and update our practices to maintain compliance as laws and regulations evolve.

10. Referrals

Sygnal may, from time to time, offer rewards or incentives for referring others to the Services. For details of any current referral offers, please see our referral page at www.sygnal.io/refer. The referring user (“Referrer”) may refer individuals or entities who are neither current customers of Sygnal nor registered users of the Services (“Referee”). A registered user is a person or entity that already has a current, existing account with Sygnal. There may be limits to the number of referrals that Referrer can make, and/or the cumulative rewards or incentives that the Referrer may receive through such special offer as set forth in the referral page. Referrer will receive an amount for each Referee sent by the Referrer that signs up for an account and enters into a customer agreement with Sygnal as set forth in the referral page. All Referees must be first-time recipients of the offer, and multiple referrals to the same individual or entity will be disregarded. Sygnal reserves the right to modify or terminate any special offers at any time and to revoke from Referrer and Referee the special offer at Sygnal’s reasonable discretion. If Sygnal determines that Referrer or Referee is attempting to obtain unfair advantage or otherwise violate the terms or spirit of such special offer, Sygnal reserves the right to (a) revoke any rewards or incentives issued to either Referrer or Referee and/or (b) charge the Referrer or Referee for any rewards or incentives (1) used by Referrer or Referee prior to such revocation or (2) issued by Sygnal to any ineligible Referrer or Referee. All special offers are subject to any other terms, conditions, and restrictions set forth on the Services or presented in connection with the special offer.

The provided Terms of Service does offer some level of indemnification and limitation of liability, but to ensure full protection against financial losses incurred by the use of your platform, failures, or inaccuracies in the information provided, the indemnification clause should explicitly cover these scenarios. Below is a revised indemnification section that more clearly addresses these issues, along with the corresponding limitation of liability clause.

11. Indemnification

You agree to defend, indemnify, and hold harmless Sygnal and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorneys’ fees) arising from: (i) your use of and access to the Site, including any data or content transmitted or received by you; (ii) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of confidentiality, privacy, or Intellectual Property Rights; (iv) your violation of any applicable law, rule, or regulation; (v) User Content including without limitation misleading, false, or inaccurate information; (vi) your negligence or willful misconduct; (vii) any other party’s access and use of the Site with your unique username, password or other appropriate security code; (viii) any financial loss, business interruption, or loss of data incurred by the use of our platform, any information provided through the platform, or any failures of the platform to operate as expected; or (ix) any disputes between you and any third parties relating to your use of the platform.

12. No Warranty

THE SITE AND ALL ASSOCIATED SERVICES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SITE AND ALL ASSOCIATED SERVICES AND PRODUCTS ARE AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL ASSOCIATED SERVICES AND PRODUCTS ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SYGNAL OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, SYGNAL, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE SYGNAL CONTENT, INCLUDING WITHOUT LIMITATION SYGNAL CONTENT DERIVED FROM USER CONTENT, IS ACCURATE, RELIABLE OR CORRECT; THAT THE SITE AND ANY ASSOCIATED SERVICES AND PRODUCTS WILL MEET YOUR REQUIREMENTS; THAT THE SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SITE.

FURTHER, SYGNAL DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY LINKED WEBSITE OR SERVICE, AND SYGNAL WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

FEDERAL LAW, SOME STATES, PROVINCES, AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATIONS OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS AND EXCLUSIONS UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SYGNAL, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SITE OR ANY PRODUCT OR SERVICE PROVIDED BY SYGNAL. UNDER NO CIRCUMSTANCES WILL SYGNAL BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SITE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYGNAL ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT OR AUTOMATED RULES; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SITE AND ANY ASSOCIATED SERVICES AND PRODUCTS; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SITE; AND/OR (VII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL SYGNAL, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING $200.

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF SYGNAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

14. Governing Law, Arbitration, and Class Action/Jury Trial Waiver

14.1 Governing Law

You agree that: (i) the Site shall be deemed solely based in Miami; and (ii) the Site shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than Miami. This Agreement shall be governed by the internal substantive laws of the State of Miami, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidenced a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1- 16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in the County of Collier, Miami for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of Intellectual Property Rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that County of, Miami is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

14.2 Arbitration

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM SYGNAL. For any dispute with Sygnal, you agree to first contact us at [email protected] and attempt to resolve the dispute with us informally. In the unlikely event that Sygnal has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in the Boca Raton, Miami, unless you and Sygnal agree otherwise. If you are using the Site for commercial purposes, each party will be responsible for paying any JAMS filing, administrative, and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees, and reasonable costs for expert and other witnesses. If you are an individual using the Site for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorneys’ fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing Sygnal from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights.

14.3 Class Action/Jury Trial Waiver

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SITE AND ANY ASSOCIATED SERVICES AND PRODUCTS FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND SYGNAL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

15. General

15.1 Assignment

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Sygnal without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

15.2 Notification Procedures and Changes to the Agreement

Sygnal may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Sygnal in our sole discretion. Sygnal reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt-out of certain means of notification as described in this Agreement. Sygnal is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. Sygnal may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last modified’ date at the top of this page and notify you that material changes have been made to the Agreement. Your continued use of the Site after any such change constitutes your acceptance of the new Website Terms of Site. If you do not agree to any of these terms or any future Website Terms of Site, do not use or access (or continue to access) the Site.

15.3 Entire Agreement/Severability

This Agreement, together with any amendments and any additional agreements you may enter into with Sygnal in connection with the Site, shall constitute the entire agreement between you and Sygnal concerning the Site. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.

15.4 No Waiver

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Sygnal’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

15.5 Contact

Please contact us at [email protected] with any questions regarding this Agreement.

16. Additional Terms for Automated Rules Product

16.1 Description

Sygnal’s Automated Rules product allows you to automate your Facebook Ads Manager by using Sygnal’s pre-existing rules or creating your own rules. When an ad/ad set/campaign satisfies the rule’s condition, Sygnal executes the predefined action. In order to use the Automated Rules product, you must provide access to your Facebook account via an available API.

16.2 Responsibility

You are responsible for all ad spend and other budget issues associated with Automated Rules, and for checking that the rules and their execution are accurate and performing as you expect. Sygnal’s Automated Rules use pre-determined rules unless you create your own rules, and those pre-determined rules are not guarantees of success or efficacy. Automation is imperfect and any flaws could cause an unanticipated increase in ad spend/budget or decrease in sales.

16.3 Subject to Third Party Actions

Sygnal’s Automated Rules and Facebook Ads Manager are subject to the actions of third parties and their terms. For example, Facebook may test or change their interactions and APIs which impacts the performance of the ads and the execution of the Automated Rules.

16.4 Limitations

Sygnal’s Automated Rules product and associated services are subject to the terms of this Agreement, including section 12 (no warranty) and section 13 (limitation of liability).